How to fix Xbox Game Pass error 0x800700e9 in Windows 10 and 11

A gaming PC and Xbox controller

Do not cancel your Xbox Recreation Cross subscription but. This is how you can repair error 0x800700e9 on Home windows.

Xbox Recreation Cross is Microsoft’s standard subscription service for video games. Nonetheless, some customers encounter error 0x800700e9 after they attempt to obtain and set up Xbox Recreation Cross titles through the Xbox app or Microsoft Retailer. The error code 0x800700e9 message says “One thing surprising occurred”, which doesn’t present any clue on how you can resolve this downside.

Customers can not obtain and set up Xbox Recreation Cross content material as a result of error 0x800700e9. Nonetheless, you possibly can repair error 0x800700e9 with these potential options.

1. Run the Microsoft Retailer Apps troubleshooter

The Home windows Retailer Apps troubleshooter might assist repair error 0x800700e9. That is how one can entry the Home windows Retailer Apps troubleshooter in Home windows 11:

  1. Use one of many many Ways to launch the Settings app.
  2. faucet on Troubleshooting The field incorporates a spanner image.
  3. After that, click on Different troubleshooting instruments to entry the Troubleshooting Instruments menu within the Settings app.
  4. Select He runs To activate Home windows Retailer apps.
    the button

  5. Apply any recommendations the troubleshooter affords.

Home windows 10 Troubleshooters can be found in a Replace and safety Settings class. faucet on Troubleshooting Tab in that class and choose Extra troubleshooting instruments. Then you possibly can choose Home windows Retailer apps from there and click on on He runs to entry the instrument.

2. Activate Supply Optimization in Settings

Supply Optimization is a service that allows Home windows Replace downloads from different computer systems. Error 0x800700e9 usually seems when Supply Optimization is disabled in Home windows. You possibly can activate supply optimization through settings like this:

  1. open the Home windows Replace tab in Settings.
  2. click on Superior Choices to view extra settings.
  3. Choose a file Supply enchancment Navigation choice.
    Navigation option

  4. Run Enable downloads from different computer systems Choice to allow supply optimization.
    Option to allow downloads from other computers

  5. faucet on units on my native community radio button.

You possibly can allow supply optimization within the Home windows 10 Settings app in the identical approach. Nonetheless, you have to to pick a file Home windows Replace class. Then click on File Present enchancment tab in Home windows Replace Class to entry and function the identical Enable downloads from different computer systems settings.

3. Allow Supply Optimization and BITS Companies

Some Xbox Recreation Cross customers have resolved error 0x800700e9 by enabling and turning on Supply Optimization Companies and BITS. You possibly can activate and begin these companies through this utility as follows:

  1. To get to Run, faucet Win + R..
  2. Writes companies. msc Inside Run’s Opens command field.
  3. Select sure to open companies.
  4. Double-click Supply Optimization Service.
    Services window

  5. Select Begin If it doesn’t work.
  6. click on computerized on optimum supply Startup sort current.
    Delivery Optimization Properties window

  7. Select Implementation > sure To save lots of the brand new service settings.
  8. Repeat steps 4 by 7 for the Background Clever Switch service.

If the companies are already operating, strive restarting them. Proper-click on Companies and choose Cease and choices. Then you can begin these companies once more by right-clicking on them and choosing them re-start.

4. Allow Supply Optimization through Home windows Registry

If the above strategies do not give you the results you want, strive enabling the Supply Optimization service by modifying the registry. You possibly can again up the registry or arrange a restore level earlier than modifying the registry if you wish to be further cautious. To use this potential resolution, edit the DoSvc key like this:

  1. First, deliver up the Registry Editor, which you’ll be able to open in one of many methods in our information How to open Regedit.
  2. Click on contained in the tackle bar on the high of the Registry Editor and clear the placement of the present key.
  3. enter this DoSvc The principle web site within the tackle bar is hit Again:
    DoSvc key

  4. Choose a file DoSvc key, and right-click Begin DWORD selectable modify.
    Modification option

  5. Enter 3 Within the Values sq. and click on sure.
    DWORD Edit window

  6. Exit Regedit, and restart your laptop.

5. Reset or restore the Xbox app

Many customers undergo the Xbox app to get their Xbox Recreation Cross titles on Home windows. As such, you could possibly repair error 0x800700e9 by choosing reset and restore Choices for the Xbox app inside Settings.

Take a look at our information on Reset apps in Windows 11 and 10 To clear the Xbox app knowledge. the repair The Xbox app choice is out there in Settings above it Re-Set button.

Reset option for the Xbox app

6. Reset the Microsoft Retailer cache

Corrupted Microsoft Retailer cache knowledge could cause obtain and set up issues for apps accessible within the on-line Microsoft Retailer. Subsequently, resetting the shop cache could also be one other potential resolution to error 0x800700e9. Attempt resetting the Microsoft Retailer cache within the following steps:

  1. Convey up Home windows Search by clicking on the magnifying glass or search field in your taskbar.
  2. Writes WSReset.exe contained in the search field to search out the run command file.
  3. click on WSReset.exe to run the command.
    Run wsreset.exe command

  4. Look ahead to MS Retailer to open mechanically, then strive downloading Xbox Recreation Cross titles once more.

7. Reinstall the Microsoft Retailer

Reinstalling the Microsoft Retailer can repair deeper points with this app that could be inflicting error 0x800700e9. Though you can’t choose to uninstall the Microsoft Retailer, you possibly can nonetheless reinstall this app utilizing a PowerShell command. Listed here are the steps to reinstall the Microsoft Retailer through PowerShell:

  1. Get Run with the Win + R. Keyboard shortcut and enter powershell contained in the textual content field.
  2. Proper-click PowerShell to deliver up the context menu, and choose File Run as administrator Choice.
  3. Execute a PowerShell command to reinstall the Microsoft Retailer:
     Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"} 
    Command to reinstall the Microsoft Store

  4. Look ahead to it to complete, then exit the Command Immediate utility.

8. Reset your community

Network reset option

Error 0x800700e9 may generally happen as a result of community points. Performing a community reset is an efficient strategy to troubleshoot issues on this space; Nonetheless, word that it will return community elements to manufacturing unit default settings and erase Wi-Fi and Ethernet connections.

Check out How to reset your network settings on Windows A information for particulars on how you can apply the troubleshooting technique.

Get pleasure from Xbox Recreation Cross video games once more

Fortuitously, you do not have to cancel your Xbox Recreation Cross subscription as a result of error 0x800700e9. A variety of customers have fastened this set up problem for Xbox Recreation Cross titles with the resolutions on this information.

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